سياسة الاسترجاع

Return and Refund Policy

Last Updated: August 14, 2026

At KallyHub.com, we want you to shop with confidence. If you receive an eligible product that is damaged, defective, incorrect, or does not meet the conditions described below, you may be able to request a return or refund.

1. Return Eligibility

You may request a return if:

- You received the wrong product.

- The product arrived damaged or defective.

- The product is materially different from its description on KallyHub.com.

- The product is missing essential parts or accessories that were included in the product listing.

To be eligible, the product must generally be unused, in its original condition, and accompanied by its original packaging and accessories, unless the product arrived damaged or defective.

2. Return Request Period

Please contact us within 7 days of delivery if you believe your order qualifies for a return or refund.

Requests submitted after this period may not be accepted unless required by applicable law.

3. How to Request a Return

To request a return, contact us through the contact details provided on KallyHub.com and include:

- Your order number

- Your name

- The reason for the return

- Clear photographs or videos showing the issue, when applicable

- Any other information reasonably required to assess your request

Do not send a product back before receiving return instructions from KallyHub.com.

4. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, contact us as soon as possible.

We may request photographs or videos of the product, packaging, shipping label, and any visible damage so that we can investigate the issue with our fulfillment or shipping partners.

If your claim is approved, we may offer a replacement, reshipment, store credit, or refund, depending on the circumstances and availability of the product.

5. Change-of-Mind Returns

Returns based solely on a change of mind may not be accepted for every product.

Where a change-of-mind return is permitted, the customer may be responsible for applicable return shipping costs and the product must meet the applicable return conditions.

Certain products may be non-returnable because of their nature, hygiene requirements, customization, digital format, or other applicable restrictions.

6. Refunds

Once an approved return or refund request has been reviewed, we will notify you of the outcome.

If a refund is approved, the refund will generally be issued to the original payment method used for the purchase.

The time required for the refunded amount to appear in your account may depend on your payment provider or financial institution.

7. Partial Refunds

In certain circumstances, a partial refund may be offered where an item has minor damage, missing non-essential components, or another issue that does not justify a full refund.

Any partial refund offered will depend on the circumstances of the individual order.

8. Return Shipping Costs

If the return is due to an error by KallyHub.com, such as an incorrect, damaged, or defective item, KallyHub.com may cover reasonable return shipping costs where applicable.

For an approved change-of-mind return, the customer may be responsible for return shipping costs.

9. Products That Cannot Be Returned

Certain products may not be eligible for return, including products that:

- Have been used or damaged after delivery due to customer handling.

- Are customized or made specifically for the customer.

- Are opened or used where return restrictions apply for hygiene or safety reasons.

- Are digital products or services, where applicable.

- Cannot legally or practically be returned because of their nature.

The applicable product listing may contain additional return restrictions.

10. Exchanges

Where available, we may offer an exchange for an eligible defective, damaged, or incorrect product.

If the same product is unavailable, we may offer another appropriate resolution, such as a refund or store credit.

11. Delivery Problems

If your order has not arrived within the estimated delivery period, please contact us so that we can investigate the shipment.

If tracking information shows that an order was delivered but you did not receive it, we may ask you to provide additional information so that we can investigate the matter with the shipping provider.

12. Fraudulent or Abusive Claims

We reserve the right to investigate return and refund requests and may refuse a request where there is reasonable evidence of fraud, abuse, repeated misuse of the return policy, or other improper activity, subject to applicable law.

13. Consumer Rights

Nothing in this policy is intended to limit or exclude any rights or protections that you may have under applicable consumer protection laws.

Where applicable law provides rights that are more favorable than this policy, those legal rights will continue to apply.

14. Contact Us

For questions about returns or refunds, please contact:

KallyHub.com

Email: [Subway24info@gmail.com]

Website: KallyHub.com

Please include your order number in your message so that we can assist you more efficiently.

KallyHub.com reserves the right to update this Return and Refund Policy when necessary. Any changes will be posted on this page with an updated “Last Updated” date.14 August 2026