Shipping policy
Shipping Policy
Last Updated: August 14, 2026
At KallyHub.com, we aim to make your shopping experience simple and convenient. This Shipping Policy explains how orders are processed, shipped, and delivered.
1. Shipping Destination
We currently offer shipping to customers in Saudi Arabia.
As we expand our services, additional countries and destinations may become available.
2. Order Processing
Orders are normally processed after successful payment confirmation.
Please allow approximately 1–3 business days for order processing and preparation before shipment.
Processing times may be longer during major sales, holidays, promotional periods, or circumstances outside our reasonable control.
3. Estimated Delivery Time
For deliveries within Saudi Arabia, the estimated delivery time is generally:
3–8 business days after the order has been shipped.
Delivery times are estimates only and are not guaranteed delivery dates.
Actual delivery times may vary depending on the product, shipping method, destination, carrier, customs procedures, and other logistical circumstances.
4. Shipping Rates
Available shipping methods and applicable shipping charges will be displayed at checkout before you complete your purchase.
From time to time, KallyHub.com may offer promotional shipping rates, including free shipping or reduced shipping charges.
Shipping offers may have specific eligibility requirements.
5. Shipping Carrier
Orders may be fulfilled and delivered through third-party shipping and logistics providers.
The shipping carrier may vary depending on the product, destination, availability, and selected shipping method.
Where tracking information is available, it may be provided to the customer after the order has been shipped.
6. Tracking Your Order
When tracking is available, KallyHub.com may provide tracking information by email or through other available order-status methods.
Tracking information may take some time to become active after the shipment has been handed to the carrier.
7. Delivery Delays
Delivery times may be affected by circumstances outside our reasonable control, including:
- Shipping carrier delays
- Customs or regulatory processing
- Weather conditions
- Public holidays
- High shipping volumes
- Incorrect or incomplete delivery information
- Remote or difficult-to-reach destinations
- Unexpected logistical or operational disruptions
KallyHub.com cannot guarantee delivery on a specific date.
8. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
If an order cannot be delivered because the customer provided an incorrect or incomplete address, additional shipping costs or other charges may apply where permitted by applicable law.
Please contact us as soon as possible if you realize that your shipping information is incorrect.
9. Failed or Missed Delivery
If a delivery attempt is unsuccessful because the recipient is unavailable, the address is incorrect, or the carrier cannot complete delivery, the carrier may attempt redelivery or provide further instructions.
If an order is returned to the sender because it could not be delivered, we may contact the customer to determine whether another delivery attempt is possible.
Additional shipping costs may apply where permitted by applicable law.
10. Lost or Damaged Shipments
If your package appears to have been lost, significantly delayed, or damaged during delivery, please contact us as soon as possible.
We may work with the applicable shipping provider to investigate the shipment and determine the appropriate resolution.
For damaged packages, customers may be asked to provide photographs of the package, shipping label, and damaged product.
11. Multiple Products in One Order
Depending on product availability, fulfillment location, and shipping arrangements, items from the same order may occasionally be shipped separately.
If this happens, you may receive multiple tracking numbers or separate deliveries.
12. Customs, Duties, and Import Charges
For shipments where customs duties, import taxes, or other government charges may apply, responsibility for such charges will depend on the applicable shipping arrangement, destination, product, and applicable law.
Where such charges are not included in the purchase price or shipping charge, the customer may be responsible for applicable amounts required by the relevant authorities.
13. Delivery Address Restrictions
Some products or shipping services may not be available for every destination.
If we are unable to ship an order to the address provided, we may contact you to arrange an alternative solution or, where appropriate, cancel and refund the affected order.
14. Contact Us
If you have questions about shipping or your order, please contact:
KallyHub.com
Email: [Subway24info@gmail.com]
Website: KallyHub.com
When contacting us about an order, please include your order number so we can assist you more efficiently.
KallyHub.com reserves the right to update this Shipping Policy when necessary. Any changes will be posted on this page with an updated “Last Updated” date. 14 august 2026